ZenScope Terms & Conditions
1. Parties and Agreement
These Terms and Conditions (“Terms”) constitute a legally binding agreement between Zenscope Technologies Private Limited (“ZenScope”, “we”, “our”, “us”) and the educational institution or authorized representative (“School”, “Client”, “you”) accessing or using the ZenScope Platform.
By registering, accessing, or using the Platform, the School agrees to be bound by these Terms. If you do not agree, do not use the Platform.
2. Platform Description
ZenScope provides an AI-powered school management SaaS platform comprising modules including but not limited to:
3. Subscription and Access
- 3.1 Access to the Platform is granted on a subscription basis as per the plan selected by the School.
- 3.2 Subscription fees are payable in advance as per agreed billing cycles. Non-payment may result in suspension of access.
- 3.3 ZenScope reserves the right to modify pricing with 30 days' written notice.
- 3.4 Subscription terms and limitations are defined in the applicable Order Form executed between the parties.
4. Acceptable Use
The School agrees not to use the Platform for unlawful purposes, reverse engineer systems, or gain unauthorized access.
Violation Policy
Violation of acceptable use may result in immediate account suspension without refund.
5.School's Data Responsibilities
The School is solely responsible for ensuring the accuracy, legal authorization, and parent consent for uploaded student records.
6.ZenScope's Intellectual Property
The Platform, software algorithms, AI models, and design interfaces remain the exclusive IP of Zenscope Technologies Private Limited.
7.School's Data Ownership
All institutional and student data uploaded or generated by the School through the Platform remains the sole property of the School.
8. Platform Availability
ZenScope targets high uptime and uses reasonable commercial efforts to maintain service availability.
9. Bus Tracking Disclaimer
GPS-based bus tracking precision relies on network coverage and device condition.
10. Digital Certificate Disclaimer
Digital certificates validate recorded institutional issuance status based on school-submitted records.
11. Confidentiality
Both parties agree to maintain confidentiality of proprietary institutional data and platform architecture.
12. Limitation of Liability
Total cumulative liability is limited to fees paid in the 3 months prior to a claim.
13. Indemnification
Schools agree to hold ZenScope harmless from claims arising from illegal use or unauthorized data uploads.
14. Security Responsibilities
Schools are responsible for maintaining credential security and reporting unauthorized access.
15. Security Incident Notification
In case of a security incident, ZenScope will notify affected institutions within a reasonable timeframe.
16. Support Access
Support access to accounts is permission-based, temporary, and fully audit logged.
17. Termination
Subscriptions may be terminated with written notice at billing cycle end. Data is exportable for 30 days post-termination.
18. Modifications to Terms
Material changes to terms will be communicated at least 30 days prior to effective date.
19. Governing Law and Disputes
Terms are governed by Indian law. Unresolved disputes shall be subject to the courts of Khammam, India.
20. Severability
If any provision is unenforceable, remaining provisions stay in effect.
21. AI Assistance Disclaimer
ZenBot Assistive AI
AI recommendations are assistive and require human review before binding decisions.
22. Payment Services
Payments are handled via secure third-party payment providers.
23. Account Deletion
Deletion Request Process
Account deletion requests can be initiated in settings or via email to support@zenscope.in. Active deletion takes 30 days.
24. Entire Agreement
These Terms, together with the Privacy Policy, constitute the full agreement between parties.
25. Contact
Entity: Zenscope Technologies Private Limited
Email: support@zenscope.in
Contact: +91 73825 35173
Website: www.zenscope.in
Registered Office: Khammam, Telangana – 507002, India